BTS NDRC — Enerlab Academy

Bac+2 BTS NDRC.

The BTS NDRC is a Bac+2 level diploma preparing students for careers in the « Commerce & Vente » sector. RNCP-registered title (RNCP38368), recognized by France Compétences and the French Ministry of National Education. Programme delivered at Enerlab Academy in Asnières-sur-Seine, 15 minutes from central Paris.

LevelBac+2

Duration2 years

FormatWork-study · Initial

RNCP CodeRNCP38368

Volume1 800 h

RecognitionState diploma

Programme overview

Over 2 years, in work-study (apprenticeship contract) or full-time study, the programme combines theoretical lessons, practical workshops and company assignments / internships. Work-study is 100 % funded by the employer (OPCO), with a regulated minimum monthly compensation.

Upon completion, graduates quickly enter the job market through Enerlab Academy's network of 500+ partner companies in the Île-de-France region, or continue with higher education.

Programme objectives

Goals of the programme:

Maîtriser les techniques de négociation et vente
Développer des compétences en relation client digitale
Apprendre à gérer un portefeuille clients
Acquérir des compétences en marketing digital
Maîtriser les outils CRM et de pilotage commercial

Admission & prerequisites

Required prerequisites and selection procedure:

Baccalauréat général, technologique ou professionnel
Spécialités recommandées : STMG, Économie, Numérique
Sur dossier scolaire et entretien de motivation
Alternance possible avec contrat d'apprentissage

Detailed programme

Detailed teaching content:

Module	Year 1	Year 2	Coef.
Culture générale et expression	3h/semaine	2h/semaine	2
Langue vivante étrangère	3h/semaine	3h/semaine	3
Culture économique, juridique et managériale	4h/semaine	4h/semaine	5
Négociation et relation client	6h/semaine	6h/semaine	7
Développement de la relation client et vente conseil	5h/semaine	5h/semaine	6
Marketing et action commerciale	4h/semaine	4h/semaine	5
Digitalisation de la relation client	4h/semaine	4h/semaine	5
Atelier de professionnalisation	3h/semaine	3h/semaine	3
Parcours de professionnalisation	4h/semaine	4h/semaine	4

Skills acquired

Operational skills developed:

RNCP38368BC01 : Relation client et négociation-vente
RNCP38368BC02 : Relation client à distance et digitalisation
RNCP38368BC03 : Relation client et animation de réseaux

Career outcomes

Direct access to qualified positions on the market.

Chargé de clientèle Commercial / Vendeur Conseiller commercial Account Manager Télévendeur / Téléconseiller Chargé de développement commercial

Salaries & sectors

Average gross annual salary

Junior (0-2 yrs)

24 000 – 28 000 € / year

Median (3-5 yrs)

28 000 – 33 000 € / year

Senior (5+ yrs)

38 000 – 48 000 € / year

Sources: APEC, France Travail, INSEE 2024 — gross annual salaries in the Île-de-France region.

Hiring sectors

Retail chains (Carrefour, Leclerc, Auchan)

Specialized retail (Decathlon, Fnac, Boulanger)

E-commerce (Amazon, Cdiscount, Showroomprive)

B2B services (field & inside sales)

Telemarketing & customer relation centers

Luxury brands (LVMH, Kering, Richemont)

Banking & insurance (branch & advisory)

Import-export & international trading

Sessions 2026-2027

Fall intake

September 2026 start

Applications until 30 Sept 2026 · late entry until 30 Nov 2026

Winter intake

18 January 2027 start

Enrolments until 31 Jan 2027 (or until seats fill) · late entry until 28 Feb 2027

Bac+2 BTS NDRC.